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Ink cartridges
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Service support

Printer information
Extended diagnostics package

Help about the Service tools

If you need to provide information about the printer, you can find it here.
  • Printer information. Click here if you are requested by HP Support to provide this information. Collecting the information might take a while.
  • Diagnostics package: the diagnostics package is meant to be used only by HP Support personnel in order to give you assistance and should be extracted under HP Support guidance