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Ink cartridges
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Firmware update

Follow these steps to update your printer's firmware:
  1. Locate the appropriate file from the Web and download it to your hard disk drive.
  Please, notice that the printer's current firmware version is:  CH_08_02_00.1
Click here to access the latest firmware files.
2. Extract the contents of the downloaded file to a folder in your computer's hard disk.
4. Check that your printer is idle before proceeding with the firmware update process. The firmware update could fail if your printer is busy (for example printing a job or calibrating).
5. Use the UPDATE button to send the selected file to the printer.
When you update your firmware, your printer will reboot after the update.
If you have any problems during this process or want more information, please contact your nearest support center

Help about the Firmware update page

Important remarks:
  • If you experience very slow progress while uploading the firmware file to the printer, the reason could be that you are using a proxy server. In that case, try bypassing the proxy server and accessing the Embedded Web Server directly. Refer to the User’s guide for more details.
Here are the other recommended settings for better performance:
  • Use the latest version of your browser.
  • HTTP 1.1 should be used rather than HTTP 1.0.
  • HTTP can be significantly faster than HTTPS. You may need to change the printer network settings to allow HTTP.
  • A 100baseT LAN is essential for fast throughput.
  • If you have a pop-up blocker installed, the firmware update process may not continue. Please allow this Web site to open new windows in order to update the firmware.